Sauce Privacy Policy
This Privacy Policy describes how Sauce, Inc. (FKA Say2eat, Inc) (collectively, “Sauce,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
We collect information about you in a variety of ways depending on how you interact with us and our websites, mobile applications, and services, including:
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Directly from you when you provide it to us, such as when you register for an account, sign up to receive communications from us, place an order/make a purchase, or contact us by phone, email, or otherwise.
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Automatically through the use of cookies, server logs, and other similar technologies when you interact with our websites, mobile applications, advertisements, and emails.
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From other sources, including, for example, our affiliates, business partners, service providers, and other third parties, or from publicly available sources.
The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.
Context
Types of Data
Primary Purpose for Collection
and Use of Data
Account Registration
We collect your name and contact information when you create an account. We also collect information relating to the actions that you perform while logged into your account.
We have a business interest in providing account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history.
Cookies and First-Party Tracking
We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed.
We have a business interest in making our website operate efficiently.
Cookies and Third-Party Tracking
We may place tracking technology on our website that collects analytics, records how you interact with our website, or allows us to participate in behavior-based advertising. This means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can report analytics to us or provide advertising about products and services tailored to your interests. That third party might also collect information over time and across different websites in order to serve advertisements on our website or other websites.
Where required by law, we base the use of third-party cookies upon consent.
Demographic Information
We collect personal information, such as your location.
We have a business interest in understanding our users and location information is necessary to running our business.
Distance Information
When you use one of our Apps we collect your location and distance information when you enter a delivery address.
We have a business interest in understanding the exact locations of our users to determine delivery routes. In some contexts our use is also based upon your consent to provide us with geo location information.
Feedback/Support
If you provide us feedback or contact us for support we will collect your name and email address, as well as any other content that you send to us, in order to reply.
We have a business interest in receiving, and acting upon, your feedback or issues.
Mailing List
When you sign up for one of our mailing lists we collect your email address or postal address.
We share information about our products and services with individuals that consent to receive such information. We also have a business interest in sharing information about our products or services.
Mobile Devices
We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website or app.
We have a business interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.
Order Placement
We, or our payment providers, collect your name, billing address, shipping address, email address, phone number, and credit card number when you place an order.
We use your information to perform our contract to provide you with our services and place orders.
Partner Promotion
We collect information that you provide as part of a co-branded promotion with another company.
We have a business interest in fulfilling our promotions.
Surveys
When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.
We have a business interest in understanding your opinions, and collecting information relevant to our organization.
Website interactions
We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
We have a business interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful.
Web logs
We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
How We Use Information.
In addition to the purposes and uses described above, we use information in the following ways:
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To identify you when you visit our websites.
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To provide products and services.
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To improve our services and product offerings.
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To streamline the checkout process.
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To conduct analytics.
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To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback.
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To send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.
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To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
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To debug, identify and repair errors that impair existing intended functionality of our website.
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To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
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For internal administrative purposes, as well as to manage our relationships.
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For such other purposes as you may consent (from time to time).
How We Share Information.
In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:
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Affiliates and Acquisitions. We may share information with our corporate affiliates. If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
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Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.
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Public. Some of our websites may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on these pages, that information may be publicly available.
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Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
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Service Providers. We may share your information with service providers. Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.
Other Disclosures with Your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.
Your Choices
Some jurisdictions give you a right to make the following choices regarding your personal information:
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Access To Your Personal Information. You may request access to your personal information.
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Changes To Your Personal Information. We rely on you to update and correct your personal information. Our website allows you to modify or delete your account profile. If our website does not permit you to update or correct certain information, you can contact us at the address described below in order to request that your information be modified. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law.
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Online Tracking. We do not currently recognize the “Do Not Track” signal.
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Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
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Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with “NO SNAIL MAIL” in the subject line along with your name, address, and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
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Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.
Submitting Requests
You may exercise the rights described above by contacting us as indicated in the “Contact Information” section below.
How We Protect Information
No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
Third-Party Applications/Websites
For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices websites, or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.
Changes To This Privacy Policy
We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
Children
Our websites and online services are not intended for children under the age of 13 and we do not knowingly collect personal information from children under age 16, without parental consent. Children under the age of 13 should not provide their personal information to us.
Contact Information
If you have any questions, comments, or complaints concerning our privacy practices, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
Email: support@getsauce.com
Address: 3479 NE 163rd Street, Unit #2068, North Miami Beach, FL 33160
Telephone: 1-888-477-1537
Effective Date: August 1, 2021
Last Update: Feb 4th, 2024
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Sauce Privacy Policy
Last Updated: November 3, 2017
Say2eat, Inc. DBA Sauce and its affiliates ("Say2eat", “Sauce”, "Us", or "We") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of information we receive when you visit our website or use our applications or services available from time to time on or in connection with our technology or platform (collectively, the “Service”). We may change the terms of this Policy from time to time by posting a notice on our website at: http://www.getsauce.com/privacy-policy with a five (5) day advance notice. Your continued use of the Service shall constitute your consent to any changes made. If you do not agree to the new or different terms, you should not use the Service.
We may post on Our website additional ancillary privacy notices with respect to specific portions of the Service.
Information Collection
In the course of using the Service, you or others may provide Us with certain information relating to you, including without limitation information that We collect on your behalf as part of the Service and information related to you that is added to the Service through any interface or mechanism, such as emails, retrieval from patient portals and any other means ("Personal Content").
Personally Identifiable Information
Personal content provided by you or a third party that may personally identify you, either alone or in combination with other information, includes, without limitation information that you provide about yourself at Our request when registering to or using Our Service (such as name, e-mail, delivery address, history of orders and telephone number) (“Personal Identifiable InformationSuch Personal Identifiable Information shall be used only pursuant to this Policy.
Non Personally Identifiable Information
Personal content that does not personally identify you ("Non-Personal Identifiable Information") may be collected by Us in the following ways:
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Information that you provide when use the Service, including among others your order details (such as type of dishes, quantities and prices) and other information that you enter into surveys, forms, or features while using the Service,
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Information that your browser sends when you visit a website or online service (“Log Data”). This Log Data may include, but is not limited to, your computer’s Internet Protocol address, location, browser type, the web page you were visiting before you access the Service and information you search for using the Service.
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Like many services, We use “Cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor web traffic routing and aggregate usage of the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions or all functionality of the Service.
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We may use automated devices and applications, such as Google Analytics and/or Mixpanel, to evaluate usage of our Service. We use these tools to help us improve our Services, performance and user experience. We may also engage third parties to track and analyze Service data or provide other services on Our behalf. Such third parties may combine the information that We provide about you with other information that they have collected. This Policy does not cover such third parties’ use of the data.
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Other websites and applications may also place or read cookies on your computer’s browser. Please see below the section "Links to Third Party Sites".
Links to Third Party Sites
Our Service may contain links to third party websites and applications (such as our business partners and/or customers' websites, Facebook, Stripe, etc.). However this Policy applies only to the Service. We do not exercise control over providers of information, or over banners, other advertisements or links from within the Service. These other sources may place their own cookies or other files on your computer, collect data or solicit personal information from you, and they follow different rules regarding the use or disclosure of the information that you submit. We encourage you to read the privacy policies and other terms of the other sources before using their services.
How We Use Personal Identifiable Information
Personal Identifiable Information is used for the following purposes: (i) to provide the Service, (ii) monitor, enhance and analyze use of the Service and for the technical administration and troubleshooting of the Service, (iii) to personalize your experience, (iv) to provide to you service announcements, (v) to provide us with statistical data, (vi) to enforce our terms of use, (vii) to better understand your needs both on an aggregated and individualized basis in order to improve our service, (viii) to communicate with you and contact you to obtain feedback from you regarding the Service, (ix) disclose to third party vendors, service providers, contractors or agents who perform functions on Our behalf, (x) process your payment through authorized and secure third-party billing operators (such as Stripe); and (xi) as otherwise authorized by you.
How We Use Non-Personal Identifiable Information
We use information that is Non-Personal Identifiable Information for the above purposes and in addition for research or other commercial purposes.
Information Sharing and Disclosure
We may share the information about you, including any information provided by you, as follows:
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Restaurant Partners. We shall make your information, including Personally Identifiable Information available to our restaurant partners in orde to provide you with the Service (including by way of processing your order and delivering your order). You will need to contact our partner restaurants directly to determine the privacy policies that apply to your information once We share it with our restaurant partners.
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Third Party Providers. We use third party services in delivery of the Service, such as cloud or internet-based storage and data processing solutions. Such third party services are subject to confidentiality obligations and are authorized to use your Personal Identifiable Information only for fulfilling their obligations to Us.
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Aggregate Information and Non-Identifying Information. We may share Non-Personally Identifiable Information with third parties for research, industry analysis, demographic profiling and other commercial purposes and to deliver targeted advertising about other products and services. Any aggregated information shared in these contexts will not contain your Personal Information.
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Combined Information. We may combine certain Personal Identifiable Information with Non-Personal Identifiable Information in order to allow us to create information packages and services that are better tailored to your interests and preferences. Among other things, linking this information may allow us generally to improve and personalize the Service. If we combine or link any information with your Personal Identifiable Information, the resulting combination will be treated as Personal Identifiable Information under this Policy.
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Direct Mailing Partners. From time to time we may share certain Personal Identifiable Information with selected providers of goods and services that may be of interest to you. If you prefer not to receive communications from such providers, you may opt-out at the time by contacting Us using the contact information below.
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Authorized Disclosure. We may make your Personal Identifiable Information available to third parties that are authorized by you to receive such content.
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Compliance with Laws and Law Enforcement. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
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Business Transfers. In connection with a merger, acquisition, reorganization or sale of all or substantially all of our shares or assets, or in the event of our bankruptcy, We may transfer some or all of our assets, including among others any Personal Content, subject to Our Privacy Policy as in effect immediately prior to such a transfer (except if We notify you otherwise).
Changing or Deleting Your Personal Content
You may review, update, correct or delete information from our records, if not required to be retained by law or for legitimate business reasons. Subject to applicable law, we may retain any deleted information in our records and use such information pursuant to our policies as then in effect.
Security
We are concerned with safeguarding your Personal Identifiable Information. We employ a variety of measures designed to protect your Personal Identifiable Information from unauthorized access and disclosure. However, we do not promise that any information or private communications will be protected from unauthorized disclosure or use.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.
If you receive an e-mail asking you to update your information with respect to the Service, do not reply and please contact us at: info@getsauce.com
International Processing or Transfer
Your Personal Content may be processed, maintained or transferred outside of your state or country, where the privacy laws may not be as protective as those in your jurisdiction.
Our Policy Toward Children
We do not knowingly collect personal information from minors aged 18 or younger. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at: info@getsauce.com
Contacting Us
If you have any concerns or questions about this Policy, please contact us at: info@getsauce.com
Copyright © 2017, Say2eat, Inc. DBA Sauce. All rights reserved.