Understanding the full cost structure of any restaurant technology platform is crucial before making a commitment. Flipdish is an AI-powered restaurant platform that handles everything from online ordering to point-of-sale systems with a modular pricing approach. This guide breaks down flipdish pricing and fees to help restaurant owners make informed decisions as of January 2026.
The platform's pricing varies depending on which products you choose, whether you commit to annual billing, and what additional features or hardware you require. This article examines every aspect of Flipdish's pricing model, from monthly subscription costs to transaction fees.
| Pricing Component | Details |
|---|---|
| Starting Price | $79/month (Kiosk Software, annual billing) |
| Online Ordering Plans | $119–$199/month (annual billing) |
| Transaction Fees | 1.4% + 10p per in-store transaction |
| Contract Length | 12 months (auto-renews) |
| Cancellation Notice | 3 months before term end |
What is Flipdish?
Flipdish is a comprehensive restaurant technology platform that consolidates multiple operational functions into a single ecosystem. The platform enables restaurants to create branded digital ordering experiences through custom websites, mobile apps, and self-service kiosks, while also providing point-of-sale systems, kitchen management tools, and AI-powered analytics.
Unlike third-party marketplace platforms that charge high commission rates, Flipdish allows restaurants to maintain direct customer relationships and control over their ordering channels. The platform includes automated marketing campaigns, customizable loyalty programs, delivery fleet integration, inventory management, staff payroll management, and predictive forecasting powered by machine learning.
User Reviews and Feedback
Recent user feedback from January 2026 reveals mixed experiences with Flipdish's pricing and overall value proposition. Understanding real-world experiences helps contextualize whether the platform's costs align with delivered value.
What Users Like
- Transparent pricing structure with no hidden commission fees on orders
- Competitive transaction fees (1.4% + 10p) compared to traditional payment processors
- Comprehensive feature set that replaces multiple separate systems
- Significant savings available through annual billing commitments
Common Complaints
- 12-month contract with 3-month cancellation notice limits flexibility
- Hardware costs for kiosks and POS terminals add significantly to initial investment
- Per-site billing model becomes expensive for multi-location operations
- Early cancellation fees can be substantial if circumstances change
Detailed Pricing Analysis
Flipdish structures its pricing around modular products that can be purchased individually or as bundled packages. The platform offers significant savings for annual billing commitments versus month-to-month payments.
Core Pricing Plans
The Online Ordering & Branded Website Plan starts at $119 per month when billed annually ($1,428 upfront) or approximately $149 per month with monthly billing. This entry-level package includes a branded website and online ordering platform for restaurants focused on establishing their digital presence.
The Online Ordering, Website & Mobile App Plan starts at $199 per month annually ($2,388 per year) or around $249 per month if billed monthly. This mid-tier option adds a branded mobile app, allowing restaurants to reach customers across multiple digital touchpoints with push notifications and app-exclusive promotions.
The Kiosk Software Plan starts at $79 per month when billed annually ($948 per year) or roughly $99 per month on a month-to-month basis. This pricing covers only the software; hardware comes at additional cost with potential monthly installment options.
Flipdish ePOS
The Flipdish ePOS system operates on a separate tiered subscription model with three distinct plans, all priced per site:
| Plan Tier | Annual Billing | Monthly Billing |
|---|---|---|
| Basic | 69 €/month | 89 €/month |
| Mid-tier | 99 €/month | 129 €/month |
| Premium | 199 €/month | 249 €/month |
Beyond monthly subscription fees, restaurants should budget for upfront expenses related to hardware and implementation. Flipdish handles payment processing with a straightforward fee of 1.4% plus 10p per in-store transaction—notably competitive with no hidden fees.
Flipdish Products
Flipdish offers a comprehensive suite of products that can be mixed and matched according to specific restaurant needs. The modular approach means restaurants aren't forced to purchase unused functionality, though bundled packages often provide better value.
Core Product Capabilities
- Online ordering suite: branded websites, mobile apps, QR code ordering, and self-service kiosks
- Point-of-sale system with Kitchen Display System integration for real-time order management
- Inventory management with automated stock monitoring and purchase orders
- Staff scheduling and payroll management
- Payment processing with integrated card readers and terminals
- Loyalty programs with customizable points systems and automated upsell features
- Marketing tools including Google Business Profile management and SEO optimization
- Delivery management with integration to multiple last-mile delivery partners
Physical hardware options include POS terminals, card readers, receipt printers, and kiosk equipment, all available at additional costs beyond software subscriptions. For restaurants seeking to expand delivery capabilities, Flipdish integrates with multiple delivery partners while maintaining customer relationships. Learn more in our Flipdish competitors and alternatives guide.
Flipdish Kiosk Price
The kiosk offering operates on a subscription model that separates software costs from hardware expenses. The kiosk software subscription starts at $79 per month when billed annually ($948 per year) or $99 per month on a month-to-month plan.
However, restaurants must budget separately for physical kiosk hardware, including touchscreen displays, stands, payment terminals, and installation equipment. While Flipdish doesn't publicly list specific hardware costs, these expenses typically range from several hundred to several thousand dollars per kiosk depending on specifications and quantity ordered.
The kiosk solution is particularly valuable for quick-service restaurants and high-volume operations where self-service ordering can reduce wait times, increase average order values through strategic upselling, and free up staff to focus on food preparation rather than order taking.
Transaction Fees and Contract Terms
Unlike many third-party delivery marketplaces that charge commission rates of 20-30% per order, Flipdish does not charge separate commission fees on orders placed through its platform. The primary ongoing costs are monthly subscription fees plus processing fees for in-store transactions.
Key Contract Terms
- 12-month initial agreement that automatically renews for successive 12-month periods
- Three-month written notice required before term end to prevent automatic renewal
- Early cancellation possible but with termination fees calculated as monthly average of previous six months multiplied by remaining contract months
- Flipdish may terminate with 30 days' notice, though rarely exercised except for terms violations
For restaurants considering Flipdish, carefully evaluate whether you're comfortable with the 12-month commitment and three-month cancellation notice requirement, as these terms are less flexible than some competitors offering month-to-month arrangements.
A Commission-Free Alternative: Sauce
While Flipdish offers a comprehensive platform with transparent subscription pricing, restaurants focused primarily on delivery and online ordering may want to consider alternatives that specifically address high third-party marketplace commissions.
Sauce is a commission-free delivery and online ordering platform that replaces predatory 30% marketplace fees with a transparent flat-fee model. The platform connects your direct online orders to a national network of drivers, ensuring you keep 100% of your profits and 100% of your customer data without monthly subscriptions per location or annual commitments.
For restaurants that don't need the full suite of POS, inventory management, and back-office tools that Flipdish provides, Sauce offers a focused solution specifically designed to maximize delivery profitability. This approach is especially valuable for restaurants with established delivery operations looking to reduce per-order costs without sacrificing delivery coverage or customer experience.
Long-Term Cost Considerations
When evaluating flipdish pricing and fees, look beyond monthly subscription costs to consider total cost of ownership and potential return on investment through increased efficiency and revenue generation.
Total Cost Example
For a single-location restaurant choosing the Online Ordering, Website & Mobile App Plan at $199/month (annual billing), the annual software cost is $2,388. Add transaction fees of 1.4% plus 10p per in-store transaction, and a restaurant processing $100,000 in annual in-store card payments would pay approximately $1,400 in processing fees, bringing total annual cost to around $3,788 before hardware expenses or optional add-ons.
Value Considerations
- Digital ordering typically increases ticket sizes by 15-30% through strategic upselling
- Reduced labor costs from automated order taking
- Improved customer retention through loyalty programs and targeted marketing
- Potential replacement of multiple separate systems with single integrated solution
- Marketing and retention tools that would typically require separate software or agency services
For restaurants currently paying 20-30% commissions to third-party delivery marketplaces, shifting even a portion of orders to Flipdish-powered channels can generate substantial savings. A restaurant doing $10,000 monthly in third-party delivery orders and paying 25% commission ($2,500/month) could save $30,000 annually by redirecting those orders to their Flipdish channels. For detailed comparisons, see our ChowNow vs Flipdish analysis.
However, multi-location operations should note that per-site billing means costs scale linearly. A three-location restaurant group using the mid-tier plan would pay $597/month or $7,164 annually just for software subscriptions, making it worth comparing against competitors offering volume discounts or enterprise pricing.
Flipdish offers a modular approach to restaurant technology with transparent pricing ranging from $79 for kiosk software to $249 for the full online ordering package when billed monthly, with significant savings through annual billing. The 1.4% plus 10p transaction fee for in-store processing is competitive, and the absence of per-order commission fees represents a major advantage over third-party marketplaces. Understanding flipdish pricing and fees in their entirety allows restaurant owners to make informed decisions about whether this platform aligns with their operational needs and budget constraints. For additional insights into user experiences, check out our comprehensive Flipdish reviews article.