For any restaurant operator evaluating technology in 2026, understanding exactly what you'll pay before signing a contract is non-negotiable. Flipdish is an all-in-one digital ordering platform used by thousands of restaurants globally, offering branded websites, mobile apps, kiosks, and POS systems under one roof. But what does it actually cost? This article breaks down flipdish pricing and fees across every plan and product so you can make an informed decision without sitting through a sales call first.
| Plan | Monthly Billing | Annual Billing |
|---|---|---|
| Branded Website + Online Ordering | $149/month | $119/month |
| Website + Mobile App + Online Ordering | $249/month | $199/month |
| Kiosk Software (hardware excluded) | $99/month | $79/month |
| POS Basic | €89/month | €69/month |
Pros and Cons of Flipdish Pricing
Before diving into plan details, here's a quick look at the strengths and drawbacks of Flipdish's pricing structure based on publicly available information and operator feedback.
Pros
- Flat subscription model with no per-order commissions, a meaningful advantage over marketplaces charging 20, 30%
- Tiered plans give smaller restaurants an accessible entry point starting at $79/month
- Bundled marketing tools (Google Ads, SMS, loyalty programs) included at no extra cost
- Wide POS integration support including Toast, Square, Clover, Lightspeed, and others
Cons
- Transaction processing rates are not publicly listed, you must contact sales for exact figures
- Hardware costs for kiosks and POS are additional and require a custom quote
- 12-month auto-renewing contracts with a 3-month cancellation notice window
- Flipdish and the restaurant operate as joint data controllers, meaning you don't have unrestricted access to the full customer database
For a deeper look at how real operators experience the platform day-to-day, the Flipdish reviews roundup covers verified user feedback in detail.
Flipdish Online Ordering Fees and Plan Breakdown
Flipdish structures pricing around a flat monthly subscription per location rather than a commission on each order. Here's what each tier includes:
- $149/month ($119 annually): Branded website with integrated online ordering, customizable menus, real-time stock updates, guest checkout, one-click reordering, and live order status.
- $249/month ($199 annually): Everything above plus a dedicated branded mobile app. For restaurants with loyal repeat customers, the native app drives higher order frequency and enables push notifications.
Flipdish does not charge per-order commissions on top of these fees. Transaction processing fees apply but are positioned as transparent and all-inclusive. Specific processing rate percentages are not publicly listed, so you'll need to confirm exact figures with their sales team.
Flipdish Kiosk Price
The self-service kiosk software is priced separately from online ordering plans at $99/month (or $79/month annually). This covers software only, hardware is an additional cost that varies by setup.
Additional Kiosk Costs to Expect
- Professional installation (US): $545
- Onboarding services: In-person training, onsite surveys, and post-launch support available at extra fees, including hourly overage charges if allotted installation time is exceeded
- Cancellation fees: Apply if installation appointments are rescheduled or cancelled close to the scheduled date
- Hardware: Requires a direct quote from Flipdish's sales team
Flipdish POS
Flipdish's POS system is priced in euros across three tiers, reflecting its European origins, though it's available in the US market.
| Tier | Monthly Billing | Annual Billing |
|---|---|---|
| Basic | €89/month | €69/month |
| Standard | €129/month | €99/month |
| Premium | €249/month | €199/month |
Hardware and implementation costs are separate. All card transactions are processed at transparent rates with no hidden fees, though exact processing percentages should be confirmed directly. The POS integrates with Toast, Square, Clover, Lightspeed, Oracle Micros, Revel Systems, TouchBistro, Epos Now, and others. An open API allows custom integrations beyond this list.
Flipdish Delivery Pricing and Fees in the USA
Flipdish does not charge a separate per-delivery fee. Delivery costs are built into the subscription model, with restaurants retaining full control over how they structure delivery charges for customers. Key delivery features include:
- Interactive map tool to define custom delivery zones
- Configurable minimum order thresholds per zone
- Flexible delivery fee structures set by the restaurant
- Option to use your own drivers or connect with third-party partners like Uber Direct via an add-on integration
Payment processing for delivery orders follows the same transaction rate applied across the platform.
Contract Terms and Cancellation Policy
Flipdish operates on a 12-month initial contract that auto-renews for successive 12-month periods. Key terms to know:
- Cancellation notice: Written notice at least 3 months before the current term ends
- Early termination fee: Average monthly fee from the previous 6 months × months remaining, plus outstanding charges
- Flipdish termination right: 30 days' written notice
A Commission-Free Alternative Worth Considering
If eliminating commission fees on delivery orders is your primary concern, Sauce takes a fundamentally different approach. Sauce is a commission-free delivery and online ordering platform that lets restaurants keep 100% of their profits and 100% of their customer data. Instead of charging a percentage per order, Sauce uses a transparent flat-fee model and connects direct orders to a national network of delivery drivers, functioning as a hands-free logistics layer on top of your existing setup.
For restaurants frustrated by marketplace fees or concerned about joint data ownership arrangements, Sauce offers a structural alternative worth evaluating. You can also explore how Flipdish compares to other platforms in this overview of Flipdish competitors and alternatives, or read a detailed ChowNow vs. Flipdish comparison.
Flipdish's subscription model is genuinely more restaurant-friendly than commission-based marketplaces, and the breadth of its feature set makes it a credible all-in-one solution for operators consolidating their tech stack. That said, unpublished processing fees, hardware costs on top of software subscriptions, and the cancellation notice requirement all add complexity to the true total cost. Understanding the full picture of flipdish pricing and fees, subscriptions, processing, hardware, installation, and contract terms together, is the only way to accurately assess whether it's the right fit for your restaurant.
Frequently Asked Questions
How much does Flipdish cost per month?
Flipdish online ordering starts at $149/month ($119 on annual billing) for a branded website. Adding a mobile app costs $249/month ($199 annually). Kiosk software is $99/month ($79 annually), and POS plans start at €89/month (€69 annually). Hardware and transaction processing fees are additional.
Does Flipdish charge per-order commissions?
No, Flipdish does not charge per-order commissions. It uses a flat monthly subscription model. However, transaction processing fees still apply to every order, and the exact processing rate percentages are not publicly listed.
What is Flipdish's cancellation policy?
Flipdish requires written cancellation notice at least 3 months before the end of your current 12-month term. If you cancel early, the termination fee is calculated as your average monthly fee from the previous 6 months multiplied by the months remaining, plus any outstanding charges.
How much does a Flipdish kiosk cost including hardware and installation?
Flipdish kiosk software costs $99/month ($79 annually), but hardware requires a custom quote. Professional installation in the US is $545, with additional fees for onboarding services, onsite training, and potential overage or rescheduling charges.
Does Flipdish charge separate delivery fees?
Flipdish does not charge a separate per-delivery fee. Delivery costs are included in the subscription, and restaurants retain full control over delivery zones, minimum order thresholds, and customer-facing delivery charges. Third-party driver integrations like Uber Direct are available as add-ons.