The Secret Sauce Blog

Restaurant delivery ideas operators can act on.

Practical strategies to help restaurant operators grow direct orders, improve delivery performance, strengthen customer relationships, and run a more profitable online business.

New Jersey’s “Skip-the-Stuff” Law Is Now in Effect: What Restaurants Need to Know

Behind the Counter

New Jersey’s “Skip-the-Stuff” Law Is Now in Effect: What Restaurants Need to Know

August 7, 2026

New Jersey's "Skip-the-Stuff" Law Is Now in Effect: What Restaurants Need to Know New Jersey restaurants must now comply with the Skip the Stuff law.

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Beyond the Stars: How Google AI Learns From Customer Reviews

AI Behind the Counter

Beyond the Stars: How Google AI Learns From Customer Reviews

August 2, 2026

Google AI is learning from restaurant reviews, not just star ratings. Discover how customer feedback can help your restaurant stand out in AI-powered search.

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Functional food

Behind the Counter

More on the Plate: Why Functional Foods Are Winning Over Today’s Diners

July 30, 2026

Functional foods are reshaping restaurant menus. Discover why today's diners want more than great taste and how restaurants can meet growing wellness expectations.

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The Turkish Table: Why New York Is Pulling Up a Chair

Menu

The Turkish Table: Why New York Is Pulling Up a Chair

July 26, 2026

Discover why Turkish cuisine is booming across NYC and what restaurant owners can learn from its success.

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Bombay Grill House Hells Kitchn

Behind the Counter

Behind the Counter: One Tablet. One Platform. One Less Thing to Worry About.

July 22, 2026

Learn how Bombay Grill House in NYC simplified operations and improved the guest experience by replacing multiple delivery tablets.

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Accessibility in Restaurants

Behind the Counter

Disability Pride Month: Creating a More Accessible Restaurant Experience

July 22, 2026

Restaurants can create a more accessible dining experience through ADA compliance, inclusive design, and assistive technology.

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Google AI Mode

AI Behind the Counter

Google’s New AI Search Is Here. Will Your Restaurant Be Recommended?

July 19, 2026

Google's AI search is changing how customers discover restaurants. Learn how menus, reviews, Google Business Profiles, and websites influence recommendations.

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Employee-Generated Content

Behind the Counter

The Rise of Employee-Generated Content: What Restaurants Can Learn from Starbucks’ TikTok Strategy

July 14, 2026

For years, restaurants have invested heavily in influencer marketing, partnering with food bloggers, content creators, and social media personalities to expand their reach.

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D.C. Power Lunch

Behind the Counter

Power Lunch Reimagined: Why Time Is D.C.’s Most Valuable Currency

July 10, 2026

Washington, D.C.'s power lunch is moving from the restaurant to the conference room. Learn how restaurants can market delivery as a productivity tool to attract more orders.

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