Why Commission-Free Online Ordering Is A Game-Changer For Restaurants
Third-party delivery apps often drain restaurant profits with commissions as high as 30%—a figure that has spiked even higher following recent legal settlements in major markets like NYC. Commission-free online ordering reclaims this revenue, allowing restaurants to reinvest in their business while maintaining full control over the customer experience and branding.
New York City Amends Food Delivery Fee Caps
In a major legislative shift following a settlement with giants like DoorDash, Grubhub, and Uber Eats, New York City has lifted its pandemic-era fee caps. The new ordinance allows platforms to charge restaurants up to 43% in total fees, a significant jump from the previous 23% limit. This change marks the end of long-standing legal battles and introduces a complex, tiered fee structure that includes charges for core delivery, marketing, and “enhanced services” like expanded delivery radii.