Live Order Support for Your Restaurant Food Deliveries
When delivery issues arise, live order support for restaurant delivery is critical to keeping customers happy.
Sauce provides an always-on support team that monitors every order in real time, resolves delivery problems the moment they happen, and even follows up with your guests after the delivery, turning each smooth experience into a reason for customers to order again.
Each delivery is tracked by real people, not just software—catching issues early and ensuring a flawless experience.
24/7 Delivery Ops Center
Delivery experts are on standby 24/7 to resolve issues the moment they happen.
Proactive Guest Follow-Up
We follow up with your guests after every order, turning happy customers into loyal ones.
“I’m really comfortable knowing that Sauce has my back. I feel like they’re putting my best foot forward for me.”
Peter Shelsky
Owner, Shelsky’s of Brooklyn, NYC
Let Us Handle the Follow-Up
Great hospitality doesn’t end when the food leaves the kitchen. Sauce ensures every customer feels supported and valued — making them far more likely to reorder.
Live Order Tracking & Intervention
If a delivery’s running late, we’ll know — and fix it.
Post-Order Feedback Collection
Gather insights without lifting a finger. Boost your Social Reviews.
Issue Resolution & Guest Recovery
We reach out, make it right, and earn their next order.
📈 The Results Speak for Themselves
30%
avg. increase
in direct online orders for restaurants using Sauce
9/10
customers
prefer ordering directly from their favorite restaurants
$$Ms+
per year
saved in commission fees by Sauce restaurants
Make Every Order the Start of a Relationship
With Sauce, customer service isn’t just reactive — it’s your built-in engine for retention.