Real-Time Support, Proactive Follow-Up, Repeat Orders

Sauce’s ‘always-on’ support team monitors every order in real-time, resolves issues fast, and follows up with your guests — turning a smooth experience into a reason to come back.

Why Restaurants Trust Sauce for Customer Support

Live Order Monitoring

Each delivery is tracked by real people, not just software—catching issues early and ensuring a flawless experience.

24/7 Delivery Ops Center

Delivery experts are on standby 24/7 to resolve issues the moment they happen.

Proactive Guest Follow-Up

We follow up with your guests after every order, turning happy customers into loyal ones.

“I’m really comfortable knowing that Sauce has my back. I feel like they’re putting my best foot forward for me.”

Peter Shelsky

Owner, Shelsky’s of Brooklyn, NYC

Let Us Handle the Follow-Up

Great hospitality doesn’t end when the food leaves the kitchen. Sauce ensures every customer feels supported and valued — making them far more likely to reorder.

If a delivery’s running late, we’ll know — and fix it.

Gather insights without lifting a finger. Boost your Social Reviews.

We reach out, make it right, and earn their next order.

📈 The Results Speak for Themselves
30%
avg. increase
in direct online orders for restaurants using Sauce
9/10
customers
prefer ordering directly from their favorite restaurants
$$Ms+
per year
saved in commission fees by Sauce restaurants

Make Every Order the Start of a Relationship

With Sauce, customer service isn’t just reactive — it’s your built-in engine for retention.