Sauce’s ‘always-on’ support team monitors every order in real-time, resolves issues fast, and follows up with your guests — turning a smooth experience into a reason to come back.
Each delivery is tracked by real people, not just software—catching issues early and ensuring a flawless experience.
24/7 Delivery Ops Center
Delivery experts are on standby 24/7 to resolve issues the moment they happen.
Proactive Guest Follow-Up
We follow up with your guests after every order, turning happy customers into loyal ones.
“I’m really comfortable knowing that Sauce has my back. I feel like they’re putting my best foot forward for me.”
Peter Shelsky
Owner, Shelsky’s of Brooklyn, NYC
Let Us Handle the Follow-Up
Great hospitality doesn’t end when the food leaves the kitchen. Sauce ensures every customer feels supported and valued — making them far more likely to reorder.
Live Order Tracking & Intervention
If a delivery’s running late, we’ll know — and fix it.
Post-Order Feedback Collection
Gather insights without lifting a finger. Boost your Social Reviews.
Issue Resolution & Guest Recovery
We reach out, make it right, and earn their next order.
📈 The Results Speak for Themselves
30%
avg. increase
in direct online orders for restaurants using Sauce
9/10
customers
prefer ordering directly from their favorite restaurants
$$Ms+
per year
saved in commission fees by Sauce restaurants
Make Every Order the Start of a Relationship
With Sauce, customer service isn’t just reactive — it’s your built-in engine for retention.